SMS Communications & Operational Messaging Disclosure
Water Damage Operations is owned and operated by Bower Online Enterprise LLC.Water Damage Operations provides inbound revenue protection infrastructure, emergency restoration call continuity, operational messaging, and service-request coordination for emergency restoration operators.This page serves as the standalone SMS disclosure for Water Damage Operations’ operational messaging process.
Customer / Caller SMS Communications
Customer / Caller SMS CommunicationsCustomer recipients may receive operational SMS messages only after they initiate an active emergency restoration or restoration-related service request and provide a phone number for communication related to that request.By calling a published emergency service number, requesting a callback, providing a phone number during intake, or otherwise asking for help with an active restoration-related issue, the caller consents to receive operational SMS messages related to that active request.Messages may include emergency intake follow-up, callback coordination, service-request confirmation, caller reassurance, request updates, reply handling, and related operational communication.These messages are not marketing or promotional.
Business / Client-Side SMS Communications
Business/client-side recipients are authorized restoration company team members.They may receive internal operational SMS alerts only after providing their phone number during onboarding and authorizing Water Damage Operations to send operational alerts related to active emergency calls, caller replies, callback coordination, delivery failures, and service-request visibility.By providing their phone number during onboarding and authorizing operational alerts, business/client-side recipients consent to receive these internal operational SMS messages.
Message Terms
Message frequency varies based on service-request activity.Message and data rates may apply.Reply STOP to opt out.Reply HELP for help.For help, contact [email protected].